It will help you understand the phones features and help you perform the following tasks. Soundpoint ip 550 to meet the needs of professionals and offices. Soundpoint ip 550 console handset with handset cord base stand network lan cable universal power adapter including countryspecific cord kit5 quick start guide product registration card size 10. Connect the supplied network cable between the lan jack on the phone and the lan port on the wall or hubswitch device port. Polycom soundpoint ip 550 cuttingedge sip feature set meets polycom hd voice revolutionary sound quality and advanced features in a fourline sip phone introducing the soundpoint ip 550 desktop phone, a fourline sip phone that delivers calls of unprecedented richness and clarity and supports a comprehensive range of cuttingedge features. How to factory reset polycom phone when default password does. Polycom soundpoint ip 321 telephone manual pdf viewdownload. Polycom soundpoint ip 550 settings this reference describes all the settings associated with the polycom soundpoint ip 550 phone.
User guide for the polycom soundpoint ip 550560 phone. The soundpoint ip 501 is a threeline voice over ip telephone that protocols develop and standards evolve, its easy to update the phone in the. Soundpoint ip 550 console handset with handset cord base stand network lan cable universal5 power adaptor including countryspecific cord kit quick start guide product registration card size 26. These were the two top models in the soundpoint ip line, although the newlyintroduced soundpoint ip 670 is now the top of the line. Fastmetrics is a polycom authorized solution advisor. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time for soundstation ip 4000, 500, and 6000. The soundpoint ip 550 phone also boasts an integrated xhtml microbrowser for productivityenhancing webbased applications. Polycom soundpoint ip 550 560650670 using your phone to place a call. Weve tried reseting the phone as well as going into the diagnostic settings to test the led option, t. The polycom soundpoint ip 550 desktop phone delivers advanced features and capabilities, such as shared lines, blf, presence, and buddy lists.
The soundpoint ip 550 provides call hold, call transfer, call park, 3 way conferencing, call transfer and many other timesaving features. Polycom sent both a soundpoint ip 650 and a soundpoint ip 550. The soundpoint ip 550560 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Thank you for choosing the polycom soundpoint ip 650 business phone. Soundpoint ip 550 6line revolutionary voice quality the soundpoint ip 650 brings lifelike richness and clarity to voice communications. Page 2 trademark information polycom, the polycom logo design, soundpoint ip, soundstation. Soundpoint ip 550 console handset with handset cord base stand network lan cable universal power adapter including countryspecific cord kit quick start guide product registration card size 10. This also contributes to savings on expenses such as cabling. You can find your phones ip address by going to the status section within the menu. Calls between soundpoint ip 550 sip phones and avaya sip, h.
The soundpoint ip 550 is a premium, fourline, sip desktop phone. The polycom ip550 soundpoint desktop phone features polycoms revolutionary hd voice technology, which brings lifelike richness and clarity to every call. Polycom configuration guide page 6 of 56 series models firmware supported soundpoint ip 331, 450, 550, 560, 650, 670 4. Polycoms patented acoustic clarity technology 2, as well as bestinclass system design to deliver unprecedented voice quality. Hello, my company has 3 polycom soundpoint ip 550 s and have had them for awhile now. The intuitive user interface provides dedicated, onebutton access to common telephony features. Connect network and power source connect handset and headset optional attach phone base if your phone is already assembled, go directly to features of your soundpoint ip 550 phone on page 18. To turn off mute, press using the handsfree speakerphone. Open a web browser on your pc and type the soundstationss ip address in the address field make sure that your pc and soundstation are on the same network. Telephone cords free delivery possible on eligible purchases.
The ip address will be picked from the dhcp server on your network and will be displayed on the lcd. Installation the following provides basic installation instructions. Download manual of polycom soundpoint ip 321 cordless telephone, handsets for free or view it online on. Add the support of four lines, a backlit, highresolution, easytoread graphical display and flexible customizations options, and it becomes clear why the polycom soundpoint ip 550 is certain to meet the needs of the. Asterisknow is a free and powerful turnkey open source pbx system that can be combined with high quality polycom phones to create an enterprise level voip solution. It delivers crystalclear hd voice quality that meets the voice communication needs of even the most discerning users. Lift the handset and dial the number or press the speaker button if using speakerphone, and dial the number or press the headset button if using a headset and dial the number or press the new call soft key and dial the number to answer a call. Polycom soundpoint ip 550 cuttingedge sip feature set meets polycom hd voice revolutionary sound quality and advanced features in a fourline sip phone introducing the soundpoint ip 550 desktop phone, a fourline sip phone that delivers calls of unprecedented richness and clarity and supports a comp rehensive range of cuttingedge features. Advanced tasks like using buddy lists and locking your phone. Page 1 user guide for the polycom soundpoint ip 550 phone sip 3. Polycom soundpoint ip 550 4 line voip phone voip supply.
User guide for the soundpoint ip 550 560 phone 1 4 ac power to connect the ac power. Our voicemail password has been the same since we first started up the frontdesk phone, but all of a sudden it has changed the password or somehow the voicemail password has. Polycom soundpoint ip 550 phone also boasts an integrated xhtml microbrowser for productivityenhancing webbased applications. The polycom soundpoint ip 32x33x user guide provides instructions for using your soundpoint ip 32x33x phone. Hi, my it guy just recently provided me with an soundpoint ip 550 phone. Intuitive user interface the soundpoint ip 550 delivers all of its capabilities through an intuitive user interface, featuring a backlit 320x160 graphical grayscale lcd display, easy. The soundpoint ip 550 560 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality.
Align the soundpoint ip color expansion module at the top of the groove lines on the soundpoint ip 670 phone and slide it downwards until it clicks into position. Remove the rubber plug from the soundpoint ip 670 phone or the soundpoint ip color expansion module. Polycom phones, including the polycom soundpoint ip 550, are amongst the most popular ip telephones for use with asterisk, trixbox, switchvox and other open sip based ip pbx platforms and. Polycom ip 550 poe ip phone the polycom ip550 poe soundpoint desktop phone features polycoms revolutionary hd voice technology, which brings lifelike richness and clarity to every call. Soundpoint ip 550 soundpoint ip 550 sip 4 line ip desktop phones with hd voice. Polycom soundpoint ip 550 user manual pdf download. The polycom soundpoint ip550 poe is amongst the most popular polycom ip phones for use with asterisk, trixbox, switchvox and other open sip based ip pbx.
Everything works great except for the led indicator lights for the mute, headset, and speaker phone button when activated. Intuitive user interface the soundpoint ip 550 delivers all of its capabilities through an intuitive user interface, featuring a. In this guide i will outline the steps needed in order to install asterisknow and setup automatic configuration and firmware provisioning for your polycom soundpoint ip 335 and 550 sip phones. The soundpoint ip 550 delivers voice over ip that seamlessly integrates with broadconnect applications. For information on creating the actual phone configuration in purecloud, see create the base settings and create a phone. Application notes for polycom soundpoint ip 550 sip. Connect the dc plug on the power adapter to the dc 24v jack marked on the soundpoint ip 550 phone or dc48v jack marked on the. Successful registration of the soundpoint ip 550 sip phone with session manager. The soundpoint ip 501 is a 3line desktop ip telephone that utilizes polycoms acoustic clarity technology to deliver superb sound quality. Polycom soundpoint ip 550 settings purecloud resource center.
This will present you with the configuration web page for the ip550. Ships with universal power supply with na power plug. Soundpoint ip phone or one that has been reset back to factory defaults. The highresolution graphic display supplies c ontent for call information, multiple languages, directory access, and system status. View and download polycom soundpoint ip 550 user manual online. Black handset cord for ip 301, 501, 601, 670, 321, 331, 335, 450, 550, 560, 650 phones 19 inches long 12 foot when stretched.
If in doubt, reset your polycom soundpoint back to its factory default settings instructions at end of document. To connect a soundpoint ip color expansion module to your phone. Both are multiline sip desktop phones the 550 supports four lines, the 650 six that support g. Hello, my company has 3 polycom soundpoint ip 550s and have had them for awhile now. It provides telephone features such as shared call appearance, call hold, call transfer, and do not disturb. Polycom soundpoint ip 450 sip quick reference 19942015 genesys telecommunications laboratories, inc access voice mail received messages are indicated by a flashing message waiting indicator led on the phone and optionally a visual notification on the display. Assembling your soundpoint ip 550 phone this section describes how to assemble your soundpoint ip 550 phone. The soundpoint ip 550 desktop phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. Because of the builtin ieee 8023af poe circuitry and a dualport ethernet switch, users have access to flexible deployment options. The phone supports shared callbridged line appearance, an essential feature for effective phone interaction between busy professionals and their business contacts. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging.
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